Accessibility

At Seahorse World, we are committed to creating meaningful experiences for all visitors, and we are proud to be an inclusive and accessible destination.

Parking
Two disability designated car parking spaces are located right in front of the building near the entrance. If these are full, you can take advantage of the five minute drop-off zone at the side of the building, just a few metres walk further to the entrance.

Minibus and coach parking is in the large car park on the other side of the bridge, just a two minute walk from the entrance.

Entering Seahorse World
Entry to Seahorse World is on the Eastern side of the building over the bridge. Follow the seahorses to the entrance.

The tour is conducted all on one level and is undertaken on a flat surface over a course of no more than 100 metres. The reception, seahorse farm and aquarium, gift shop and kiosk are all on the bottom level.

Upstairs to our seated cafe area is via an internal staircase, or for mobility impaired we have a lift.

Wheelchair access
Seahorse World is fully accessible on the bottom level via wheelchair, and our lift can transport wheelchairs to level 1. For further enquiries, please call us in advance of your visit on +613 6348 4111.

Guide Dogs and other registered assistance dogs
Guide Dogs and other registered assistance dogs are welcome at Seahorse World, in the farm, aquarium and all areas on the bottom level.

Other services and facilities

Toilets and infant room
Male and female amenities with wheelchair access are available on the ground floor of Seahorse World. Please look for signs or ask one of our staff members. An infant room for parents and children is also provided on the ground floor.

Companion and carer support
Companion/Carer Card holders can obtain free access to Seahorse World programs. Please contact us to discuss this before making a booking.

We accept Companion Cards registered in Tasmania and from other states and internationally.

Access programs
We are able to conduct special tours for mentally or physically disabled people. For some autistic guests or people who cannot being in groups please phone ahead your needs and we will endeavour to conduct a special viewing for them.

If you are considering or planning to bring in a group that has particular access requirements, or would like further information about accessibility at Seahorse World, please contact our bookings office on (03) 6348 4111.

We’re pleased to introduce our Sensory Friendly Hour, held at 9am every Wednesday and Saturday, designed to provide a calm, welcoming and safe environment for guests who may benefit from low sensory stimulation.

During this dedicated hour, we offer a range of thoughtful adjustments, including:

• Low lighting to create a softer visual environment
• Minimal background noise
• A self-guided experience for one hour, allowing guests to explore at their own pace
• An expert tour guide available to answer questions and provide support
• 3D tactile aids and interactive resources to encourage hands-on, immersive learning
• Tours capped at a maximum 10 people
• Suitable for all ages

Our aim is to ensure every guest feels comfortable, supported, and able to delight in the unique marine environment we offer.

We welcome individuals, families, carers, and support groups to take part in this experience.

If you have specific needs or would like to discuss your visit in advance, our team is always here to help – call Rexie on +613 6383 4 111.

3D printed tactile aids are available during tours for people with low vision upon request.

Tactile aids are used throughout the guided tours to enable guests to gain a new perspective on our sea creatures.

Tactile aids are anatomically accurate and depict the different sizes and shapes of the seahorses showcased at Seahorse World.

These aids can be utilised by everyone including hands on learners and children.

We can accommodate a hearing loop on the tours.

If visitors require access to the hearing loop, please email or contact us at Seahorse World prior to your visit date.